Privacy Policy

Thank you for using Mesh Application (“Mesh,” “we,” “us,” or “our”). Our privacy protection initiatives are of paramount importance to us. We aim to inform you how we collect, use, disclose, and secure information as you interact with our mobile app and other services offered through the App (the “Service”). It’s important that you read and understand this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not access the application.

1. Information We Collect

Information You Provided: When you sign up for an account with Mesh, we may collect your personal details such as names, emails, contacts, and professional details. Added information could include affiliations to companies and product details by medical representatives (MR).
Appointment Information: MRs who book appointments with doctors will provide information on the location, virtual or clinic visit, and day and time of the appointment.
Usage Information: This could include the features you used in the service and actions taken, such as the frequency and duration of activities.
Device Information: These could include the unique device identifiers, hardware model, mobile network operator, and version of operating system examples, which can be collected from the device through which you access the Service.

2. How We Use Your Information

Providing and Enhancing the Service: We use the information we gather to enable, support, and better the service, which involves making appointments, connecting doctors with MRs, and developing user experiences.
Contacting You: We may use your contact details to keep you updated on administrative matters and updates on or about the Service. Additionally, we may send you marketing notices and promotional offers, and you are at liberty to unsubscribe whenever necessary.
To Protect Our Rights: We may use your information to detect, prevent, and address technical issues, security breaches, and fraudulent or illegal activities.

3. How We Share Your Information

With Others: To help with appointments and communication, we can share your details with other users of the Service, such as doctors and marketing representatives

With Service Providers: We may share your information with third-party service providers who assist us in operating the Service, for example, hosting providers, analytics providers, and customer support providers.

For Legal Purposes: We might reveal your information to satisfy applicable laws or regulations or respond to legal processes or government requests.

In Connection with Business Transactions: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices

You may update or correct your account information at any time by logging into your account settings. You may also choose to delete your account, although we may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you by posting the updated Privacy Policy on the application or by other means.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our practices, please contact us at – meshapp.ai@gmail.com

By using the Mesh Application, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.